Please read the rules below to ensure that you have the best time possible at the PPG Paints Arena. These rules are designed to keep all guests safe and comfortable during their visit as well as to ensure that everyone can enjoy the show equally. Failure to abide by these rules may result in being ejected from the event without refund.

If you have any questions, you can contact The PPG Paints Arena at 412-642-1800

Accessibility Policy

The PPG Paints Arena is dedicated to accessibility and makes sure there are plenty of ADA-approved seats across all levels and price ranges. In addition, guests can find ADA approved parking in the East Lot, North Lot, South Lot and West Lot. These spaces are only allowed for vehicles with ADA stickers or placards on display. You can also request ADA-approved accommodations so you can best enjoy the show.

Please contact The PPG Paints Arena at 412-642-1800 to discuss your ADA-approved needs.

Bag Policy

Bags are PROHIBITED Exceptions Upon Inspection: Medical bag, Diaper bag accompanying a child, and Hand clutch/Wallets – CANNOT exceed 8” X 5” x 1″

Camera Policy

NO professional cameras (still or video); personal cameras acceptable. No Audio or Video recordings.

If a specific event has an exception, then it will be noted if you call the venue to ask.

COVID-19 Related Policy

For most events proof of vaccination or negative COVID-19 tests are not required for entry. And masks are recommended but not required per CDC guidelines while inside the arena. However, certain events may have stricter requirements and will be noted in the event description.

Please contact the The PPG Paints Arena office at 412-642-1800 for any questions relating to current COVID-19 related policy.

Dress Code Policy

Dress for comfort. But please be aware that security will check purses and bags for contraband and illegal items. In addition, please do not wear offensive clothing to the venue. Also, shoes are required.

Lost and Found Policy

If you lost something at the venue then please call 412-642-1800 after the event to check if anything was found or turned in.

Please be sure to give your complete contact information as well as a detailed description of your lost item(s). PPG Paints Arena is not responsible for lost items.

Mask Policy

Masks are recommended but not required per CDC guidelines. Some events may have stricter requirements that will be noted in the event description.

Please contact The PPG Paints Arena office at 412-642-1800 for any questions relating to current COVID-19 related mask policy

Prohibited Items

The following items are not allowed in the venue.

No bags, backpacks, air horns, cooler (hard/soft sided), thermoses, large purses, cans, bottles, flasks, alcoholic beverages, laser pointer, video or audio recording devices, professional cameras/lens (including any detachable lens of any kind), laptops, tripods, banners or signs on poles, weapons or any other items deemed dangerous and/or inappropriate.

Small purses, camera cases, binocular cases and diaper bags will be permitted, however, all items that do not pass security must be returned to vehicles.

These could be subject to change per the artist request. The venue reserves the right to adjust the items on this list.

The PPG Paints Arena reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry/Entry Policy

Generally, re-entry is not allowed. Please be prepared to remain during the entire event.

Smoking Rules

Smoking is not permitted anywhere in PPG Paints Arena for the safety and consideration of all guests. Exit and re-entry into the building is not permitted.